Urgent questions first. Every session.
New hires flag questions as urgent or standard. Urgent ones go straight to the top: customer on hold, system error. When the session ends, every question is on record and ready for your L&D lead.
Hand-raising breaks at scale.
One problem happens in the room. Two more happen after the session ends, when there is nothing left to do about either of them.
Queue. Knowledge base. Analytics. AI.
Live queue for trainers and students. Session analytics for L&D leads. Org-wide patterns for managers. A knowledge base that feeds AI-drafted answers, getting smarter with every cohort.
One view, every live question
You see every question the moment it comes in, sorted by urgency. Customer on hold is already at the top. Resolve in one click, and the queue moves on.
Ask once, see where you stand
Pick urgent or standard, type your question, and you're in the queue. You can see your position in real time. When the trainer reaches yours, you'll know.
Urgent
Customer on hold or waiting on you.
Standard
Quick question, no rush.
Session data, ready to act on
Every question from the session is there: urgency flag, timestamp, full query text. The summary is ready to export the moment the session ends. Cohort 6 doesn't have to repeat cohort 1's mistakes.
Organisation-wide visibility
See every trainer's sessions from one view. Urgency breakdowns, question volumes, and wait times, all in one place. Patterns that appear across multiple trainers surface automatically, so you can act on curriculum gaps before the next cohort starts.
Curate once, answer automatically
Build a shared article library from resolved session questions. Every time a new question matches a published article, the AI drafts an answer before the trainer even sees it. The base gets smarter with every cohort.
Answered before they wait
When a student submits a question, the system checks your knowledge base for a match. If it finds one, a suggested answer goes straight to the student. They confirm it resolved their issue or dismiss it and stay in the queue. Common questions close in seconds.
Per-trainer pricing. Any team size.
Per-trainer, not per-student — matches how training teams are actually staffed.
- Live queue, unlimited sessions
- Structured session exports
- 90-day data retention
No credit card required. Cancel anytime.
- Everything in Starter
- Unlimited AI + pattern detection
- 20 KB documents, 1-year retention
No credit card required. Cancel anytime.
- Unlimited trainer seats
- Custom knowledge base + retention
- Dedicated support + SLA
Before you book a demo.
No — deliberately. Kiwi is the live-queue layer that sits alongside whatever LMS you already use. It captures what your LMS doesn't: real-time questions from inside actual training sessions.
One trainer, one cohort, two weeks. We'll help you agree success metrics with your ops lead before you start — so cohort two has something real to judge against.
Not by default. Everything stays in a dedicated Postgres instance in your chosen region. EU residency is available today. We don't make compliance claims we haven't earned yet — ask us what's actually in place.
Trainer SSO — Okta, Google Workspace, Azure AD — is on the Enterprise tier. Students create their own account once at /register — no IT ticket per cohort intake. After that, they join sessions with the code only.
Deliberately not the first thing we built. You get the live queue and the session records today — the assistant is what those records are being built for. We'd rather launch it when the data is real, not fake the output.
Is this a full LMS?
No — deliberately. Kiwi is the live-queue layer that sits alongside whatever LMS you already use. It captures what your LMS doesn't: real-time questions from inside actual training sessions.
For Trainers · For L&D · For Enterprise
Your next training cohort starts Monday.
Every session you run without it is a record that doesn't exist.